AgoraWebAgent Installation Guide

AgoraWebAgent is an application running on Windows or Mac. It provides the Third-Party websites who have integrated Agora Cloud Service with real-time video and audio services. It currently supports:

• - Browser
  
  

  Edge

  

  Safari

• - Operating system
  
  

  Windows(XP SP3 or later)

  

  Mac OS X(v10.10 or later)

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The following describes how to install the AgoraWebAgent application on Windows and Mac respectively.

Windows

1. Click the link to download the application AgoraWebAgentSetup.exe.
2. Double click the downloaded program AgoraWebAgentSetup.exe at the bottom of browser to install it.

   Note: You can also click show in folder, and double click the downloaded program AgoraWebAgentSetup.exe to install it.

3. Select the language for installation: English.
4. Click Browse... if you want to select a different folder. Otherwise, click Next >
5. Click Install and wait until the progress bar is completed.
6. Select Run AgoraWebAgent.exe and then click Finish.

   Note: Once the program is installed, a shortcut is displayed on the Desktop and AgoraWebAgent starts up automatically whenever starting the computer. An icon will display at the lower right part of the toolbar if AgoraWebAgent is running. Users can disable/enable the automatic start-up in the task manager. If the plugin program is closed while using the Agora Video Call on the browser, restart it by clicking the shortcut on desktop. Once it is restarted, it starts up automatically again whenever starting the computer.

   

Mac

1. Click the link to download the application AgoraWebAgent.pkg.
2. Double click the downloaded program AgoraWebAgent.pkg at the bottom of browser.

   Note: You can also click show in folder, and double click the downloaded program AgoraWebAgent.pkg to install it.

3. Click Continue on the installer.
4. Click Continue.
5. Click Install to install the application on the default location.
6. Enter your computer username and password. Proceed with Install Software.
7. When the following message displays, the installation is complete. Click Close.

   Note: Once AgoraWebAgent is installed, it is under the file '/Applications' by default, and it starts up automatically whenever starting the computer. An icon will display at the upper right part of the toolbar if AgoraWebAgent is running. You can disable/enable the automatic start-up by right-clicking the icon. If the program is closed while using the Agora Video Call on browser, restart it by clicking the icon in '/Applications' . Once it is restarted, it starts up automatically again whenever starting the computer.